Got a question? You're in the right place!

We've put together answers to some of the most common queries about ordering, customising products, delivery times, and more. Whether you're placing your first order or managing a group booking, this page is here to make things easy.

Still not sure about something? No problem — just get in touch and our friendly team will be happy to help!

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Embroidery vs Print – What’s the Difference?

Feature

Embroidery

Print (DTF, Vinyl, Sublimation, etc.)

Appearance

Raised, textured stitch finish

Flat, smooth ink finish

Durability

Extremely durable – ideal for frequent washing

Durable with care – can fade or crack over time (depends on method)

Best For

Polos, hoodies, jackets, hats, workwear

T-shirts, tote bags, activewear, lightweight garments

Customisation

Best for logos, small designs, names

Great for large or full-colour designs, photos, or gradients

Colour Options

Thread colours (limited to solid tones)

Full colour, photo-quality printing possible

Setup

One-time digitising fee for custom designs

Usually no setup fee (unless custom cutting or prep is needed)

Feel on Fabric

Heavier, textured feel

Smooth, soft, or barely noticeable (varies by print type)

Longevity

Long-lasting even after frequent wear & washing

Long-lasting with proper care

Production Time

Slightly longer (due to stitching time)

Often quicker, especially for large or simple orders

Frequently asked questions


General Ordering FAQs

Will the print last?


Short answer - Yes!

The vinyls and transfers we use are professional quality. With correct care the prints will last years! 

How do i care for my t-shirt/ product?


Wear them with pride!

We advise you to wash them inside out, in a cool wash no more than 40 degrees. We would advise against using softener. Do not tumble dry.

Where do you source your t-shirts?


Uk Supplers

We source our t-shirts and other apparel from a number of UK suppliers. Items are shipped to us very quickly, normally in 2 days. 

What products do you offer?


1000s of products!

We specialise in custom apparel, promotional merchandise, and corporate gifts, including t-shirts, hoodies, workwear, hats, tote bags, and more.

How do I place an order?


Its simple!

You can place an order by contacting us via our website, email, phone, or visiting our store.

Is there a minimum order quantity?


Simple answer - No

Our minimum order quantity depends on the product and printing method. Generaly there is no minimum but the more you order the lower the price. Contact us for specific details.

What types of decoration do you use?


Depends on what we need!

We use a number of different ways to decorate your items. We use vinyl, transfers and sublimation. The sublimation is mostly for the personalised gifts. 

How do you ship the orders?


Size matters....

If we are shipping smaller orders we will ship with An Post. They are surpisingly fast and most deliveries arrive within 2 days of shipping. 

For larger orders we ship with a courier.

Do you ship abroad?


Oh YES!

We ship worldwide! We are happy to supply you no matter where you are in the world. So get ordering!!

Do you offer bulk discounts?


Yes!

We provide discounts on bulk orders. The more you order, the more you save.

Can I supply my own garments for printing?


Yes but...

Yes, but they must be approved by our team to ensure compatibility with our printing methods.

Can you help with my design


Oh YES!

Absolutely! We offer design assistance to ensure your artwork looks great on the final product.

Can I see a sample before production?


We can provide a mock up.

Yes, we can provide a digital mockup. Physical samples may be available upon request but we only do this for larger orders.

How long does it take to process an order?


About a week.

Standard turnaround is typically 7-10 days (though we try to get orders done sooner), but rush orders may be available upon request. This incurs an additional fee.

How can I get my order?


Collect or shipping

We ship worldwide and are happy to help with this. However if you are local you can all into our shop in Donegal Town and collect.

Can I return or exchange a custom order?


In General No.

Since custom orders are made to your specifications, we do not accept returns unless there is a defect or printing error.

What if my order arrives damaged or incorrect?


Oh Dear!

If you receive a faulty or incorrect item, contact us within 10 days, and we will work to resolve the issue.

Do you offer refunds?


Sometimes

Refunds are only provided in cases of defects or errors on our part.

Print FAQs

Godmother hoodie

Printing is the process of applying a design, logo, image, or text onto fabric using specialised machines and inks. Unlike embroidery, which uses thread, printing creates a flat design that sits on the surface of the garment.

At Fou Tees, we use several professional printing methods, including:

Star

DTF (Direct to Film) – great for full-colour, detailed designs on almost any fabric

Pink Heart

Vinyl Printing – perfect for bold text, numbers, and simple graphics

Butterfly

Sublimation – ideal for light-coloured polyester fabrics and photo-quality images

Green Smiley

UV Printing – for hard goods like mugs, bottles, and signage (not fabric)

Printing is a fantastic option for t-shirts, event wear, promotional items, kids’ clothing, and more. It’s lightweight, vibrant, and ideal for designs with lots of colour or fine detail.

Which printing method is best for my design?


We can help!

This depends on the design details, the type of fabric, and the quantity. DTG is perfect for small batches or detailed designs. Our staff will advise you on the best printing method for your design.

Can you print photographs?


Yes!

Yes, digital printing methods like DTG are ideal for printing high-quality photographs.

What are the cost factors for printing?


How many?

Costs depend on the print method, the number of colors, the size of the print, and the quantity of items ordered.

Embroidery FAQs

Embroidery is the process of stitching a design, logo, or text directly into fabric using thread. Unlike printing, which lays ink on top of the material, embroidery uses needles and coloured thread to create a textured, high-quality finish that lasts.

It’s perfect for logos on polos, hoodies, jackets, hats, and workwear, and gives a more professional, long-lasting look — especially for businesses, clubs, and uniforms.

If you're after something that looks sharp, wears well, and holds up over time, embroidery is a fantastic option!

Toyota Altezza Embroidery

What is the difference between embroidery and printing?


Depends on what you need!

Embroidery involves stitching designs with thread, while printing applies ink directly to the fabric or digitally printing transfers which are applied to fabric. 

What types of fabrics are suitable for embroidery?


Size matters....

Cotton, polyester, denim, fleece, and certain blends are ideal. Fabrics that are too thin or stretchy may not hold up well.

  1. Can you embroider my logo?


Oh YES!

Yes, as long as the design is not overly complex. Some designs may need to be simplified for embroidery.

What file format do you need for embroidery designs?


Higher Quality is key!

Vector files (such as .AI, .SVG, OR .EPS) are preferred, but high-resolution JPEG or PNG files can also work. We use these to Digitize your logo into an embroidery file.

Is there a minimum order for embroidery?


No but...

We do not have a minimum order for embroidery orders though orders are subject to a digitising fee.

  1. How durable is embroidery?


Very!

Embroidery is very durable and can withstand regular washing and wearing without significant fading or damage.

What is the turnaround time for embroidered items?


Depends on what you need!

Turnaround times can range from a few days to a few weeks, depending on the size and complexity of the order.

What are the cost factors for embroidery?


Size matters....

Costs are influenced by the number of stitches, the complexity of the design, and the quantity of items ordered. There is normally a digitizing fee for orders.

 

 

  1. What is a digitizing fee?


It takes time

Digitizing is the process of changing your logo into stitches so that the embroidery machine can make the design. This is a skilled process and takes some time which is why there is an additional cost for it.

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Still have questions?

If there’s anything we haven’t covered in the FAQ, we’re happy to help — just get in touch and we’ll get back to you as soon as possible!

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